From Answering to Action—Everything a Real Assistant Would Do
An Intelligent Virtual Assistant (IVA) That Speaks with Authenticity and Acts with Reliability—All Day, Every Day
In business, every missed call is a missed opportunity. Chawowa ensures you’re always available, handling inquiries, bookings, and call forwarding through natural, intelligent voice conversations. Your customers get a seamless experience, and your team stays focused on higher-value work.
Yes, calls are answered instantly.
No, there are no endless menus.
Yes, it feels like talking to a real, professional team member.
More than just a virtual receptionist, Chawowa is an AI-powered Intelligent Virtual Assistant (IVA) that understands, responds, and acts—just like a trusted employee. Whether answering after-hours calls, scheduling appointments, or routing inquiries, Chawowa ensures every conversation is clear, professional, and productive.
An Intelligent Virtual Assistant (IVA) That Speaks with Authenticity and Acts with Reliability—All Day, Every Day
In business, every missed call is a missed opportunity. Chawowa ensures you’re always available, handling inquiries, bookings, and call forwarding through natural, intelligent voice conversations. Your customers get a seamless experience, and your team stays focused on higher-value work
Yes, calls are answered instantly.
No, there are no endless menus.
Yes, it feels like talking to a real, professional team member.
More than just a virtual receptionist, Chawowa is an AI-powered Intelligent Virtual Assistant (IVA) that understands, responds, and acts—just like a trusted employee. Whether answering after-hours calls, scheduling appointments, or routing inquiries, Chawowa ensures every conversation is clear, professional, and productive.
Key Features:
-
Natural Voice Conversations
Engage callers in fluid, human-like dialogue. -
Context-Aware AI with Sentiment Detection
Understands meaning, intent, and emotion to respond more intelligently. -
24/7 Call Handling with Human Escalation
Always on, with smart routing to humans when needed. -
Calendar Booking with SMS and Email Confirmations
Books appointments and sends instant confirmations across channels. -
Call Forwarding & Telco Integration
Seamlessly forwards calls and works with your existing phone systems. -
Secure Payment Processing via Voice
Accepts and verifies payments safely during calls. -
Real-Time Call Summaries
Automatically generates call recaps for fast follow-up. -
Multi-Channel Messaging (SMS & Email)
Extends conversations beyond voice through text messaging. -
CRM & System Integration
Syncs with your business tools to personalise interactions. -
AI That Learns from Your Business
Adapts to your services, FAQs, and workflows over time. -
Custom Voice Personalities
Choose voices that reflect your brand tone and style. -
Private, Flexible Deployment
Deploy on cloud, on-premise, or hybrid—ideal for secure environments.
Built for Businesses That Can’t Afford to Miss a Call
Chawowa is built for businesses where timely communication and seamless scheduling are essential. Whether you’re in healthcare, professional services, customer support, sales, or the trades, Chawowa automates routine interactions so your team can focus on what really matters.
Professional Services & Trades
Chawowa books and confirms appointments automatically.Customer Support
Ensure every inquiry gets a timely, intelligent response—even after hours.Sales & Lead Generation
Never miss a potential lead—every call gets answered, every time.
Why Businesses Choose Chawowa IVA
Maximise Productivity
Automate routine calls, so your team focuses on high-impact work.Enhance Customer Experience
Deliver fast, intelligent, and friendly service—consistently.Always On, Always Reliable
24/7 availability with consistent, accurate responses
Flexible & Secure Deployment
Chawowa is designed to fit your business needs with multiple deployment options:
- Cloud AI – Hassle-free, fully managed AI solution.
- Dedicated Server – Enhanced control and customization for businesses with specific requirements.
- On-Premises – Complete data privacy and compliance for sensitive environments.
No matter how you deploy it, Chawowa ensures your business stays connected, engaging, and optimised.