These terms govern your access to and use of the Omnisenti website, public content, resources, enquiry pathways, and related online materials.
Client projects, AI implementation services, support arrangements, data processing, and commercial engagements may also be governed by separate proposals, statements of work, agreements, and policies.
Last updated: 21 May 2026
You may use the Omnisenti website for lawful business and informational purposes, subject to these Terms & Conditions and applicable law.
Our website may discuss AI systems, automation, agents, voice AI, private AI, and implementation concepts. This information is general and must be assessed in the context of your own business, systems, risks, and professional obligations.
Client projects, AI implementations, support, managed operations, data processing, pricing, timelines, deliverables, and commercial obligations may be governed by separate written agreements.
You must not misuse the website, copy our intellectual property without permission, submit unlawful or unauthorised information, or rely on public content as a substitute for professional or client-specific advice.
This summary is provided for convenience. The full Terms & Conditions below apply to your use of the website.
By accessing or using the Omnisenti website, submitting an enquiry, registering interest in an event, accessing AI Insights or resources, or otherwise interacting with our online materials, you agree to these Terms & Conditions.
If you do not agree to these terms, you should not use the website.
These terms apply to use of the website and public online materials. Separate terms may apply to client services, paid engagements, software, implementation projects, support arrangements, data processing, subscriptions, events, or partner relationships.
Omnisenti provides AI implementation, workflow design, systems integration, AI agents, voice AI, private AI, automation, managed AI operations, and related business AI services.
The website provides information about Omnisenti, its services, product components, case studies, AI Insights, events, support pathways, privacy practices, and ways to contact the company.
The website does not by itself create a client relationship, service engagement, partnership, implementation commitment, or professional advisory relationship.
Website content is provided for general business information and educational purposes.
Although Omnisenti aims to keep website content accurate and current, information may be incomplete, outdated, or subject to change.
Website content may include descriptions of services, products, platform components, AI concepts, implementation methods, case studies, future capabilities, events, and article-style insights.
Omnisenti may update, remove, or change website content at any time without notice.
Do not rely solely on website content to make legal, financial, medical, technical, security, procurement, compliance, or operational decisions.
The website may discuss AI, automation, governance, workflow design, legal-sector workflows, healthcare administration, finance workflows, compliance-sensitive contexts, data handling, and operational risk.
This content is general information only. It is not legal, medical, financial, accounting, tax, clinical, compliance, procurement, cybersecurity, or other professional advice.
You should obtain advice from appropriately qualified professionals before making decisions that may affect legal rights, regulatory obligations, patient or client or customer outcomes, financial position, security obligations, or business-critical operations.
Omnisenti's website may refer to AI systems, AI agents, voice AI, chat AI, private AI, knowledge systems, workflow automation, data analysis, quotation systems, and AI implementation approaches.
AI systems can generate outputs that are incomplete, inaccurate, outdated, biased, context-dependent, or unsuitable for a particular use case.
Any AI-related information, examples, demonstrations, outputs, or descriptions on the website are provided for general understanding only and do not guarantee how a specific AI system will perform in your environment.
AI implementations require appropriate workflow design, data review, testing, human oversight, fallback paths, monitoring, and governance.
You are responsible for assessing whether an AI system, output, recommendation, or workflow is suitable for your particular business, industry, jurisdiction, risk profile, and professional obligations.
You may submit information through contact forms, workflow review forms, Youform forms, event registration forms, email, phone, or other website pathways.
You are responsible for ensuring that information you submit is accurate, lawful, authorised, and appropriate for the relevant channel.
Submitting an enquiry does not guarantee that Omnisenti will provide services, accept a project, respond within a specific timeframe, enter into an agreement, or provide a particular recommendation.
Omnisenti may decline, prioritise, redirect, or request further information about any enquiry.
Do not submit confidential, privileged, sensitive, regulated, personal, health, legal, financial, identity, employment, customer, patient, or third-party information through public website forms or unsecured channels unless Omnisenti has agreed appropriate safeguards or a secure intake process.
If you provide information about another person, organisation, customer, patient, caller, employee, or third party, you represent that you have authority or a lawful basis to provide that information.
Omnisenti may rely on information provided by you, your organisation, authorised representatives, partners, or connected systems as being lawfully provided unless we are notified otherwise.
Client projects involving sensitive or regulated information may require separate agreements, security arrangements, privacy terms, data processing terms, or implementation controls.
Website use is governed by these Terms & Conditions.
Client projects, paid services, implementation work, support arrangements, managed operations, AI system deployment, data processing, pricing, deliverables, timelines, warranties, intellectual property arrangements, confidentiality, and service levels may be governed by separate written agreements. These may include:
If a signed client agreement conflicts with these website Terms & Conditions, the signed client agreement will prevail to the extent of the inconsistency, unless applicable law requires otherwise.
Descriptions of Omnisenti services, products, platform components, tools, prototypes, accelerators, or future capabilities are provided for general information.
Features, availability, suitability, integrations, pricing, timelines, scope, technical requirements, support arrangements, and implementation approach may vary depending on the project, client environment, data, systems, third-party providers, and commercial agreement.
Omnisenti may update, modify, suspend, rename, remove, replace, or discontinue any service, product component, tool, feature, or website content at any time.
No website description creates a binding commitment unless confirmed in a written agreement signed or accepted by Omnisenti.
Omnisenti may publish AI Insights, articles, guides, videos, webinars, event materials, downloadable resources, and related educational content.
This content is general information and may not apply to your specific business, industry, jurisdiction, systems, or obligations.
Event details, topics, speakers, timing, availability, format, and access may change. Omnisenti may refuse registration, cancel or reschedule events, change materials, or restrict access where appropriate.
Downloading or accessing resources does not grant ownership of Omnisenti intellectual property or create a client relationship.
Unless otherwise stated, Omnisenti owns or licenses all rights, title, and interest in the website and its content, including:
You must not copy, reproduce, adapt, distribute, publish, modify, reverse engineer, scrape, sell, license, or commercially exploit any website content without prior written consent from Omnisenti, except where permitted by law.
Omnisenti and related names, marks, logos, product names, and branding are protected intellectual property.
You may access and use the website for lawful business, informational, research, and enquiry purposes.
You may share links to public website pages, provided you do not misrepresent Omnisenti, alter the content, imply endorsement, or use content in a misleading way.
You may make limited internal use of publicly available website information for evaluating whether to contact Omnisenti, subject to these terms.
You must not:
If you submit information, documents, comments, enquiries, examples, workflow descriptions, use cases, files, or other materials to Omnisenti, you remain responsible for that material.
By submitting material, you grant Omnisenti permission to use, review, store, process, assess, and respond to the material for the purpose of handling your enquiry, assessing fit, preparing a proposal, delivering services, providing support, improving the specific engagement, protecting rights, or otherwise operating the business.
This does not transfer ownership of your confidential materials to Omnisenti, but it allows Omnisenti to use the material for the purpose for which it was provided, subject to applicable law and any separate agreement.
Do not submit material you do not have authority to provide.
Case studies, examples, scenarios, diagrams, and implementation descriptions on the website are provided to illustrate Omnisenti's work, methods, or capability.
They may be anonymised, summarised, simplified, or adapted to protect confidentiality, client privacy, commercial sensitivity, or readability.
Past examples do not guarantee identical results for other clients. Outcomes depend on factors including client context, systems, data quality, workflow readiness, implementation scope, user adoption, ongoing support, third-party systems, and operational constraints.
The website may contain links, references, embeds, integrations, or connections to third-party websites, platforms, software, tools, forms, analytics services, video platforms, AI providers, telephony providers, or other services.
Third-party services are not controlled by Omnisenti and may be subject to their own terms, privacy policies, security practices, pricing, uptime, data handling, and availability.
Omnisenti is not responsible for third-party websites or services unless otherwise required by law or agreed in writing.
Client implementations may also depend on third-party platforms, APIs, AI providers, telephony systems, automation tools, hosting providers, CRMs, calendars, inboxes, databases, or other systems. Their performance, availability, terms, and limitations may affect the project.
Omnisenti's handling of personal information, client data, AI-related data, voice AI data, private AI knowledge systems, cross-border processing, security, retention, and individual rights is described in the Omnisenti Privacy Policy.
By using the website or submitting information, you acknowledge that Omnisenti may handle information in accordance with its Privacy Policy and any applicable client agreement.
Omnisenti takes reasonable steps to maintain the website and protect it from misuse, unauthorised access, and disruption.
However, Omnisenti does not guarantee that the website will always be available, uninterrupted, error-free, secure, free from viruses, or compatible with every device, browser, or system.
You are responsible for using appropriate security measures when accessing the website, including using secure networks, updated software, and reasonable caution when submitting information.
Unless expressly stated, website information does not constitute a binding quote, offer, proposal, or commitment to supply services.
Pricing, scope, deliverables, timelines, payment terms, support arrangements, and commercial obligations will be set out in the relevant proposal, statement of work, invoice, contract, or written agreement.
Omnisenti may decline to provide services, change pricing, request additional information, or require a separate agreement before commencing work.
Payments, cancellations, refunds, project pauses, milestone payments, deposits, retainers, and change requests may also be governed by Omnisenti's Payment, Cancellation & Refund Policy, the relevant proposal, statement of work, invoice, or client agreement.
Nothing in these Terms & Conditions excludes, restricts, or modifies any rights, remedies, guarantees, warranties, or protections that cannot be excluded, restricted, or modified under applicable law, including the Australian Consumer Law where it applies.
Where Omnisenti is permitted to limit liability for breach of a non-excludable guarantee, Omnisenti's liability is limited, at its option and to the extent permitted by law, to:
To the maximum extent permitted by law:
This section is subject to non-excludable legal rights under applicable law.
To the maximum extent permitted by law, Omnisenti is not liable for loss or damage arising from:
To the maximum extent permitted by law, Omnisenti will not be liable for indirect, consequential, special, incidental, exemplary, or punitive loss, or for loss of profits, revenue, goodwill, data, contracts, opportunity, business interruption, or expected savings, except where such liability cannot be excluded by law.
Nothing in this section excludes liability that cannot be excluded under applicable law.
You agree to indemnify Omnisenti and its directors, officers, employees, contractors, partners, and representatives against losses, claims, liabilities, damages, costs, and expenses arising from your:
This indemnity applies to the maximum extent permitted by law.
Omnisenti may restrict, suspend, block, or terminate access to the website, forms, resources, events, or online materials where Omnisenti reasonably believes that a user has breached these terms, misused the website, created legal or security risk, submitted harmful content, or acted in a way that may harm Omnisenti, its clients, partners, systems, or people.
Omnisenti may update these Terms & Conditions from time to time to reflect changes in services, technology, website content, laws, business operations, AI systems, or risk management practices.
The updated version will be published on this page with a revised "Last updated" date.
Continued use of the website after changes are published means you accept the updated terms.
The website is operated by Omnisenti from Australia.
Users outside Australia are responsible for ensuring that accessing the website and submitting information complies with local laws.
Omnisenti does not represent that website content, services, or materials are appropriate or available in every jurisdiction.
International client engagements may require separate terms addressing governing law, data handling, cross-border processing, compliance responsibilities, and service scope.
These Terms & Conditions are governed by the laws of New South Wales, Australia.
The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and any courts entitled to hear appeals from those courts.
Before commencing formal proceedings, you agree to contact Omnisenti first and attempt to resolve any dispute in good faith, except where urgent injunctive, protective, or legal relief is required.
For questions about these Terms & Conditions, contact Omnisenti:
Email: service@omnisenti.com
Phone: (02) 3814 2340
Address: 5/9 Montgomery St, Kogarah NSW 2217, Australia
If you have questions about these Terms & Conditions, our services, or how we work with clients, our team is available to assist.
Or call us on (02) 3814 2340